Privacy Policy

Welcome to ATHLOFIT.

ATHLOFIT is owned and operated by Ranajay Enterprises ("ATHLOFIT", "Company", "we", "our", or "us"). We are committed to protecting the privacy of our users and maintaining transparency regarding how information is collected, used, stored, processed, disclosed, and protected.

This Privacy Policy explains the practices followed by ATHLOFIT when users access or use the ATHLOFIT mobile application, website, fitness tracking services, rewards ecosystem, ecommerce platform, wearable integrations, health and wellness tools, customer support services, and any other products, features, technologies, or services offered by ATHLOFIT (collectively referred to as the "Services").

By creating an account, accessing the Services, or otherwise interacting with ATHLOFIT, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue the use of ATHLOFIT immediately.

1. INTRODUCTION

ATHLOFIT is a fitness, wellness, rewards, and e-commerce platform designed to help users track physical activity, participate in wellness programs, earn rewards, redeem benefits, purchase products, engage in challenges, and access health and lifestyle tools.

In order to provide these Services, ATHLOFIT may collect and process information relating to users, devices, activities, purchases, rewards, transactions, communications, and interactions with the platform.

We strive to collect only information reasonably necessary to provide, improve, secure, maintain, and operate the Services and to comply with legal obligations.

2. INFORMATION WE COLLECT

The information collected by ATHLOFIT may vary depending on the Services used, permissions granted, connected devices, user preferences, and platform interactions.

Account Information

When users create, maintain, or update an ATHLOFIT account, we may collect information such as:

• Name • Username • Email address • Mobile number • Date of birth • Profile photograph • Gender • Authentication information • Login credentials • Account preferences • Communication preferences • Other information voluntarily provided by users

Users are responsible for ensuring that information provided to ATHLOFIT remains accurate, complete, and up to date.

** Fitness and Activity Information**

ATHLOFIT may estimate activity-related information such as steps, distance traveled, calories burned, movement patterns, and other fitness metrics using device sensors, motion sensors, wearable devices, operating system data, location-based signals, third-party integrations, algorithms, and other available technologies. Such activity information is provided on a best-effort basis and may not always be accurate, complete, consistent, or error-free. Actual activity levels may differ from the information displayed through the Services. ATHLOFIT does not guarantee the precision, accuracy, completeness, or reliability of any step count, distance measurement, calorie estimation, activity record, or related fitness metric.

ATHLOFIT may collect activity-related information including:

• Step count data • Walking activity • Running activity • Distance traveled • Workout records • Activity duration • Calorie estimations • Challenge participation • Streak information • Leaderboard rankings • Fitness achievements • Activity goals • Reward-related activity records

This information may be collected through device sensors, wearable devices, operating system integrations, fitness platforms, third-party integrations, or user-provided input.

Health and Wellness Information

ATHLOFIT may collect and process wellness-related information including:

• Height • Weight • BMI calculations • Hydration records • Nutrition logs • Food information • Wellness goals • Lifestyle information • Fitness preferences • Activity targets

Where supported by devices, integrations, permissions, or user inputs, ATHLOFIT may also process:

• Heart rate information • Blood pressure estimates • Sleep-related information • Recovery metrics • Workout intensity information • Other wellness indicators

Commerce and Transaction Information

When users purchase products, redeem rewards, participate in offers, or interact with ATHLOFIT's commerce features, we may collect:

• Order information • Purchase history • Redemption records • Shipping details • Delivery details • Billing information • Transaction status • Customer support records

ATHLOFIT does not store complete payment card information. Payment transactions may be processed through authorized third-party payment providers.

Rewards and Loyalty Information

ATHLOFIT may maintain records regarding:

• Coin balances • Coin earnings • Coin expirations • Reward redemptions • Referral rewards • Promotional incentives • Loyalty benefits • Campaign participation • Reward eligibility

Device and Technical Information

When users access ATHLOFIT, certain technical information may be collected automatically, including:

• Device type • Device model • Operating system • Application version • IP address • Language preferences • Time zone settings • Browser information • Network information • Device identifiers • Crash reports • Error logs • Diagnostic information • Performance information

Communication Information

When users communicate with ATHLOFIT, we may collect information contained in:

• Emails • Support requests • Complaints • Feedback submissions • Surveys • Reviews • Inquiries • Customer service interactions

3. HOW WE USE INFORMATION

ATHLOFIT may use collected information to: • Create and manage accounts • Authenticate users • Verify account ownership • Provide fitness tracking services • Calculate activity metrics • Operate rewards systems • Award Coins • Process redemptions • Manage referrals • Process purchases • Coordinate deliveries • Improve platform functionality • Personalize user experiences • Provide recommendations • Prevent fraud • Detect suspicious activity • Enhance security • Resolve disputes • Enforce policies • Comply with legal obligations • Respond to inquiries • Conduct analytics • Improve products and services • Develop new features • Maintain business operations

4. FITNESS, WELLNESS, AND HEALTH INFORMATION

ATHLOFIT is intended to support fitness, wellness, lifestyle improvement, activity tracking, and reward-based engagement.

ATHLOFIT is not a medical service, healthcare provider, emergency service, diagnostic tool, treatment provider, or clinical monitoring system.

Any information, analytics, recommendations, estimates, scores, calculations, wellness indicators, heart rate information, blood pressure estimates, BMI calculations, nutrition suggestions, hydration recommendations, activity insights, or similar content provided through ATHLOFIT is intended solely for informational and wellness purposes.

Users should not rely upon ATHLOFIT as a substitute for professional medical advice, diagnosis, treatment, monitoring, or healthcare services.

Users should consult qualified healthcare professionals regarding any medical condition, treatment decision, medication, diagnosis, or healthcare concern.

ATHLOFIT makes no representation or warranty regarding the medical accuracy, completeness, reliability, suitability, or effectiveness of any health-related information displayed through the platform.

5. NUTRITION INFORMATION DISCLAIMER

ATHLOFIT may provide nutrition-related information including calories, carbohydrates, protein, fat, fiber, vitamins, minerals, serving sizes, hydration information, dietary recommendations, food composition data, food suggestions, meal information, and other wellness-related content.

Such information may be obtained from publicly available databases, food reference sources, third-party information providers, user inputs, algorithmic calculations, automated systems, artificial intelligence systems, and other informational resources.

Nutrition values displayed through ATHLOFIT are estimates only and may vary based on ingredients, preparation methods, serving sizes, brand variations, regional differences, manufacturing processes, and other factors.

ATHLOFIT does not guarantee the accuracy, completeness, reliability, suitability, or availability of any nutrition-related information displayed through the Services.

Users should independently verify nutritional information and consult qualified healthcare professionals, dietitians, nutritionists, or other experts before making dietary, nutritional, fitness, or health-related decisions.

ATHLOFIT shall not be responsible for any dietary decisions, nutritional outcomes, allergies, sensitivities, health effects, medical conditions, or consequences arising from reliance upon nutrition-related information.

6. WEARABLE DEVICES AND THIRD-PARTY INTEGRATIONS

ATHLOFIT may integrate with wearable devices, fitness trackers, health platforms, operating system services, analytics providers, payment providers, delivery partners, and other third-party technologies.

When users voluntarily connect such services, ATHLOFIT may access information authorized by users through applicable permissions and settings.

ATHLOFIT does not control third-party services and is not responsible for their privacy practices, policies, security measures, content, availability, functionality, or operations.

Users should independently review the privacy policies and terms of third-party services before connecting them to ATHLOFIT.

7. REWARDS, COINS, AND LOYALTY PROGRAMS

ATHLOFIT may use activity information, participation records, engagement metrics, referral activities, transaction information, and other relevant information to determine eligibility for rewards, Coins, promotions, discounts, coupons, gift cards, products, loyalty benefits, and incentive programs.

ATHLOFIT reserves the right to verify, investigate, adjust, suspend, revoke, deny, cancel, or modify rewards where fraud, abuse, policy violations, technical issues, inaccurate activity records, suspicious behavior, security concerns, or system errors are detected.

Participation in any rewards program does not guarantee future rewards, benefits, redemption opportunities, or program availability.

8. FRAUD PREVENTION AND PLATFORM SECURITY

To protect the ATHLOFIT ecosystem, ATHLOFIT may monitor activities relating to: • Account usage • Reward earning • Transactions • Referrals • Challenges • Device behavior • Login patterns • Redemption activity • Platform interactions

ATHLOFIT may investigate suspected fake activity, artificial step generation, spoofing, emulator usage, automated scripts, bot activity, multiple account abuse, reward manipulation, referral abuse, payment fraud, unauthorized access attempts, security threats, or policy violations.

Where necessary, ATHLOFIT may suspend accounts, freeze rewards, restrict features, cancel transactions, remove benefits, or take other actions reasonably required to protect the platform.

9. INFORMATION SHARING

ATHLOFIT does not sell personal information.

Information may be shared with trusted service providers, technology partners, payment processors, logistics partners, analytics providers, hosting providers, customer support providers, security providers, auditors, professional advisors, legal representatives, and government authorities where reasonably necessary to:

• Operate Services • Process transactions • Deliver products • Prevent fraud • Protect rights • Resolve disputes • Enforce agreements • Comply with legal obligations • Maintain business operations

Any such sharing shall be limited to the extent reasonably necessary for the applicable purpose.

10. DATA RETENTION

ATHLOFIT retains information for as long as reasonably necessary to: • Provide Services • Maintain user accounts • Fulfill contractual obligations • Resolve disputes • Enforce policies • Prevent fraud • Maintain records • Comply with legal requirements • Protect legitimate business interests

Retention periods may vary depending upon operational, legal, security, accounting, regulatory, and business requirements.

11. USER RIGHTS AND CONTROLS

Subject to applicable laws and operational requirements, users may request access to certain information associated with their ATHLOFIT account, request corrections to inaccurate information, update account details, request deletion of eligible information, or otherwise exercise available privacy-related rights.

ATHLOFIT may require reasonable verification before processing such requests.

Certain requests may be limited or denied where legal, security, fraud prevention, operational, accounting, contractual, or record-retention requirements apply.

12. ACCOUNT DELETION

Users may request deletion of their ATHLOFIT account by contacting:

support@athlofit.com

Upon receiving a valid request, ATHLOFIT may delete, anonymize, or de-identify information where reasonably possible and legally permissible.

Certain information may be retained for legal compliance, fraud prevention, dispute resolution, accounting requirements, security purposes, business continuity, recordkeeping obligations, and enforcement of agreements.

13. DATA SECURITY

ATHLOFIT employs commercially reasonable administrative, organizational, and technical safeguards designed to protect information against unauthorized access, misuse, disclosure, alteration, destruction, or loss.

While ATHLOFIT strives to maintain appropriate security measures, no method of transmission, storage, or processing can guarantee absolute security.

Users acknowledge and accept the inherent risks associated with internet-based services.

14. CHILDREN'S PRIVACY

ATHLOFIT is intended for users aged thirteen (13) years and above.

Users who are minors under applicable laws may use ATHLOFIT only with the involvement, supervision, and consent of a parent or legal guardian.

Parents and guardians are responsible for monitoring the activities of minors using the Services.

ATHLOFIT reserves the right to request additional verification where reasonably necessary.

15. BUSINESS TRANSFERS

In the event of a merger, acquisition, investment, restructuring, reorganization, sale of assets, financing transaction, corporate transaction, business transfer, or similar event involving ATHLOFIT or Ranajay Enterprises, user information may be transferred, disclosed, shared, or otherwise processed as part of such transaction, subject to applicable legal requirements.

16. INTERNATIONAL DATA PROCESSING

ATHLOFIT, its service providers, technology partners, infrastructure providers, and affiliated operators may process information in multiple jurisdictions depending upon operational requirements.

By using ATHLOFIT, users acknowledge and consent to such processing, storage, transfer, and access of information to the extent permitted by applicable laws.

17. CHANGES TO THIS PRIVACY POLICY

ATHLOFIT may update, modify, amend, or revise this Privacy Policy from time to time to reflect changes in technology, services, legal requirements, business practices, or operational needs.

Updated versions become effective upon publication unless otherwise specified.

Continued use of ATHLOFIT after publication of an updated Privacy Policy constitutes acceptance of the revised Privacy Policy.

18. CONTACT US

ATHLOFIT Owned and Operated by Ranajay Enterprises

For privacy-related inquiries, concerns, requests, complaints, or account deletion requests, please contact:

Email: support@athlofit.com

ATHLOFIT will make reasonable efforts to review and respond to communications within an appropriate timeframe.